Puray process me zyada intezaar aur dobara bat karni padti thi
Main kya bataun, sales aur pre-purchase process jitna main socha tha, us se thoda alag raha. Zaroor kuch cheeze hain jo theek thi jaise ki basic info milna aur queries puchna, par overall mujhe lagta hai ki har baar baar ek hi baat repeat karni padti thi support ko, aur responses aane me time lagta tha. Telephone pe baat karna tha par kabhi kabhi awaaz thodi weak lagti thi ya connection drop ho jata tha, jis se frustration badhta tha. Jo automatic updates hain, wo kisi had tak theek rahe magar kabhi kabhi naye changes ke baare me pehle warning nahi milti thi. Mujhe laga ki shayad sales team ko aur training deni chahiye taaki wo zyada quickly aur effectively reply kar saken. Invoice aur payment ka process thoda slow tha aur delays feel huye. Overall ye poora experience thoda frustrating tha, aise laga jaise mujhe kaafi baar wait karna pada bina clear progress ke, jis wajah se future me main soch raha hoon agar fir se karunga toh patience rakhna padega.