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WFHI review

Puray process kaafi confusing laga

2 out of 52 of 5Unverified experienceBilling and payments

Puray process kaafi confusing laga

Pahle jo maine billing aur payments ke liye alag software use kiya tha, usse compare karun toh yeh thoda complicated lagta hai. Start mein toh mujhe sign-up aur invoice samajhne mein kaafi dikkat hui, kyunki jo instructions diye the, wo mere liye clear nahi the. Payment gateway se transaction karte waqt thoda rukawat bhi aayi. Lekin ek achhi baat yeh thi ki automatic updates se software thoda better hota gaya aur kuch bugs fix hue. Customer support se contact kiya toh halka sa help mila, par itni jaldi nahi jo main expect kar rahi thi. Jo database feature hai, uska integration mera workflow mein theek tha, par dialer tools thode inconsistent lage poore hafte ke use ke dauran. Wo toh thik hai ki training ka ek part simple aur manageable tha, par overall mujhe lagta hai ki thoda aur user-friendly aur straightforward hona chahiye tha yeh billing aur payment process. Mera pahla experience thoda frustrating tha par main abhi bhi samajh rahi hoon ki future mein ise better tareeke se istmaal karungi.

Ritu MehraLakshadweep, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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