Purane sa puraana lag raha tha, jyada clear hona chahiye tha
Mujhe WFHI ke billing aur payments process mein kaafi patience lagana pada, kyunki zyada tar cheezein mujhe khud samajhni pad rahi thi. Sign-up ke baad jo invoices aate hain, unka explanation ya phir payment ke steps, koi clear guideline nahi mili thi. Support team se contact karne mein bhi thoda time lag gaya, aur call pe bhi kabhi kabhi lagta tha ki wahi problem ko baar baar repeat karna pad raha hai. Ye sab experience thoda frustrating tha, kyunki software ka interface purane zamane jaisa lag raha tha aur user guide bhi incomplete lagti thi. Payment confirmation aur invoicing ka system thoda confusing tha, aur automatic updates ne shayad is confusion ko door nahi kiya. Overall mujhe ye pura process thoda purana aur complicated laga, aur main sochti thi ki thoda aur easily accessible aur clear hona chahiye tha, takki jitna jaldi ho sake workflow smoothly start ho jaye.