Pura system thoda confusing laga
Honestly, training and onboarding mein mujhe zyada cheezein khud samajhni padi, jo mujhe theek nahi laga. Aap logon ka jo training material tha, usmein bahut saare topics par bas thodi basic guidance thi, aur main apne aap hi trial-error karke seekh rahi thi kaise dialer aur database ka use karna hai. Support team se contact kiya toh response milta hai, par wo bhi kabhi kabhi der se milta hai, jo frustrating tha. Automatic updates ke baad bhi mujhe lagta hai ki changes properly document nahi hote hain, is wajah se mujhe khud dekhna parta hai ki naye features kaise kaam karte hain. Onboarding ke dauran sign-up aur payment process smooth tha, par pura experience thoda scattered laga kisi ek jagah guide milti toh acha hota. Aapko chahiye ki training aur onboarding process ko aur structured aur step by step banana chahiye taaki users ko khud kaam samajhne mein itni problems na hoon. Abhi mujhe lagta hai ki main jo use kar rahi thi, woh kaafi self-driven thi, aur ye ideally nahi hona chahiye. Overall, poor experience laga mujhe jab tak apne dum par sab seekhna pada, jo time-consuming bhi tha.