Pura setup ka experience hi frustrating tha
Mujhe laga tha ki setup kaafi straightforward hoga par yeh process bohot hi one-off jaisa nahi tha, balki baar baar manual steps karne pade. Jo onboarding flow diya tha, usme pehle initial steps samajh aate they, lekin baad me baar baar support team ko call karna padta tha. Har ek call ke baad laga ki shayad ab problem solve ho jayegi, par fir bhi dhire dhire hi improvements aaye. Continuous attention dena padta tha jisse mera kaam ruka rehta tha. Bahut baar dialer aur calling tools me glitches aaye jo khud se fix nahi ho paaye. Database synchronization bhi consistent nahi thi, jisse mujhe data manual update karna pada, ye toh socha nahi tha. Automatic updates ki wajah se kabhi kabhi naye issues bhi aaye, jo pehle problem nahi the. Telephonic support kaafi slow tha, response delay se milta tha or jo help mili bhi woh adhuri lagi. Sign-up aur payment process to theek tha, par product ki continuous hurdles ki wajah se pura experience mittha lag gaya. Mujhe laga ki overall software aur support dono ekdum tight aur seamless hone chahiye the, par yeh lagatar problem wala feel tha, aur main thoda frustrate hua hoon is wajah se.