2 out of 52 of 5Verified customerTraining and onboarding
Pura process thoda disappointing feel hua
Jab training aur onboarding start ki, toh mujhe laga ki support team thodi zyaada responsive hone chahiye thi. Kabhi kabhi calls ka response late aata tha, koi follow-up clear nahi tha. Main samajhti hoon ki sab busy hote hain, par ek basic responsiveness ki umeed toh thi. Software ke updates diye jaate rahe, par jab issues aaye toh support ke jawab lene mein delay hua. Dialer aur database features use karna mujhe theek laga, par jab problem hoti toh lagta tha ki main akeli hi solution dhundh rahi hoon. Pure process mein consistency ki kami thi jo mujhe thoda discourage karti thi. Overall, it felt a bit unreliable, though the training materials on their own were fine. It’s just the whole communication part that made it less than smooth.