Pura process thoda confusing aur lengthy laga
Mujhe lagta tha ki WFHI ka software lena easy hoga, par sales aur pre-purchase steps ka order thoda ajeeb laga. Shuruaat me sab clear tha, lekin baad me mujhe pata chala ki multiple baar wahi cheeze repeat karni padti hain aur kuch steps aapas me overlap kar rahe the. Onboarding ke time bhi confusion tha ki pehle signing-up karna hai ya payment complete karna hai, yeh samajhna mushkil tha. Lekin haan, jo training sessions diye gaye the woh thoughtful the aur software ke features ko samajhna asaan bana diye the. Lekin jitna main soch rahi thi ki main streamline karungi apna kaam, utna straightforward experience nahi mila. Calling tools ki setup thodi time-consuming thi, aur dialer response bhi slow tha kabhi-kabhi. Database feature ka integration bhi smoothly nahi hua, usme thoda waqt laga to understand how to use it fully. Payment aur invoice process straightforward tha, koi zyada problem nahi aayi usme. Telephonic support se baat karne mein thodi wait lagti thi, asal me jahan mujhe jaldi solution chahiye tha wahan delay ho gaya tha. Overall, achha experience nahi raha kyunki step-by-step ka flow sensible nahi tha, mujhe lagta hai ise thoda aur simple aur faster banana chahiye.