Pura process kaafi slow lag raha tha mujhe
Pre-purchase ke time pe mujhe thoda ajeeb laga support aur sales ka behaviour. Pehle kaafi baar same questions repeat kiye gaye, aur unka answers bhi baar baar sunne ko mile. Thoda wonder karta tha ki kya ye mera patience test kar rahe hain ya sach mein unhe doubts hai. Waiting time bhi kabhi kabhi lamba lagta tha, par mujhe clear nahi kiya gaya ki kyun waiting jaruri hai. Ek moment tha jab main pooch rahi thi software ke features ke baare mein aur mujhe ek agent ne duplicated information dee, toh thoda frustrated hua maine uss waqt. Baaki pre-sale process mein zyada details clear nahi thi, ya phir itni clarity nahi milee jo ek confident feel deti. Lekin itna main kehungi ki process pura kaafi inefficient tha, toh jo sign-up ke baad ka workflow rakha gaya hai woh shayad thoda better hoga. Overall jo bhi tha woh mujhe mehsoos hua, usmein timing aur responses ko faster karna zaruri hai.