Pura process ekdum confusing laga
Mujhe WFHI ka support system try karne ke baad sochna pada ki overall experience thoda ajeeb raha, especially order of steps lene mein. Jab main customer support ko contact karna chahti thi, toh steps ka order itna logical nahi lag raha tha, jaise ki pehle training module setup karwana aur fir software tools samjhna, jo thoda ulta lagta. Phone par baat karte waqt bhi agar kisi process mein issue aata toh mujhe lagta tha ki jo guidance mile wo kabhi kabhi misplaced lagti, matlab they didn’t always suggest best next step. Is wajah se mujhe extra samay lagana padta tha solutions dhundhne mein, jo patience ko test karta tha. Jo achha tha wo tha ki telephonic support team generally available thi aur answers dene mein prompt thi, par practical help mein sometimes delay hota tha. Invoicing aur payment process generally smooth tha, par overall sequence ke wajah se purchase se lekar billing tak ka poora flow thoda scattered feel hua. Ek baat jo yaad aayi, wo ye hai ki software updates kabhi-kabhi automatically aaye bina sufficient explanation ke, jis se confusion aur barh gayi. Sare steps ko ek coherent tarike se sequence karna chahiye tha, tab shayad better experience hota.