Pura process ajeeb laga, software ne disappoint kiya
Jab mene software join kiya toh dina bhar lag raha tha ki shayad mere expectations pura nahi honge, lekin yeh jo hua woh kuch zyada hi bekaari tha. Jo call tools diye gaye the, wo baar-baar hang hone lage, dialer ne sahi se kaam hi nahi kiya jis wajah se mera workflow totally disturbed ho gaya. Onboarding mein training thodi confusing thi aur jab automatic updates aaye toh na toh support team ne theek se samjhaya aur na hi software ne pehle bataya. Payment process simple tha, par invoices jo aaye woh mere samajh se bahar the. Baar baar call karna padha support ko, par response waise nahi mila jaise umeed thi. Pura process ajeeb laga, matlab tum software par itna effort dalte ho lekin end mein yeh sab dekh ke frustration badh jati hai. Basically kehna toh yeh hai ki mujhe lagta tha software mera kaam asaan karega, par woh pura opposite tha aur main ab yahaan se kuch nai expect kar raha hoon.