Pura onboarding process ajeeb sa laga
Main ne socha tha training aur onboarding process simple hoga, lekin yeh jo software ka flow tha, usme bohot zyada waiting aur baar-baar wahi cheez repeat karwani padti thi. Jab maine pehla module start kiya, toh lag raha tha ki basics samajh aayenge, par baar-baar wohi questions diye gaye, jaise ki kisi ne pehle bhi answer nahi kiya ho. Isse frustration badh gayi kyunki main aage badhna chahti thi, par software ke hisaab se mujhe baar-baar wahi cheezein karni padi. Waiting time bhi kaafi tha, phone pe support team se baat karne mein bhi der lagti thi, toh training ki speed slow ho gayi. Onboarding mein step by step instructions clear nahi the, jahan se confusion badh jata tha. Mujhe aisa laga ki yeh pura process mujhe easily just walk-through dene ki jagah unnecessarily ruka ruka ke chalaya ja raha tha. Overall, experience thoda disappointing raha aur main expect karti thi ki itni baar ki repetition se bachenge, par waisa nahi hua. Yahan tak ki dialer system bhi thoda delay karta tha, jo mera kaam thoda inconvenient bana diya. Bas yeh process zyada time le raha tha aur frustrating tha.