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WFHI review

Pura experience thoda frustrating feel hua

2 out of 52 of 5Verified customerSupport and communication

Pura experience thoda frustrating feel hua

Jab main support se contact karne ki koshish kar rahi thi, toh ek baar jab maine call kiya, wo moment tha jab mujhe laga shayad meri problem samjhi ja rahi hai, because response timely aaya tha aur unhone patiently detail mein baat ki. Lekin baaki time pe, jab maine dusre queries bheji, toh lagta tha ki wo nahi sun rahe hain. Kabhi kabhi online chat mein delay hota tha aur phone pe bhi baar baar wait karna padta tha. Muje lag raha tha ki unka response time inconsistent hai, aur kuch baar mujhe lagta tha ki mera concern unke liye priority nahi tha. Thoda sa confusion tha update ke baare mein bhi jo automatic hote rehte hain, mujhe samajhne mein time laga ki kaunsa feature ab naya hai aur kya changes aaye hain. Overall, pura communication setup thoda frustrating tha aur feel hua ki thoda better coordination honi chahiye thi.

Gowri KrishnanTripura, IndiaExperience: Published:
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Pura experience thoda frustrating feel hua — 2-star WFHI review | WFHI