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WFHI review

Pura experience thoda confusing aur inconsistent raha

2 out of 52 of 5Unverified experienceSupport and communication

Pura experience thoda confusing aur inconsistent raha

Software ko use karte karte mujhe aisa lagne laga ki support system aur communication itna reliable nahi hai jitna main chahiye tha. Pehle din toh sab theek laga tha, par fir har roz kuch na kuch issues aa jate they jise resolve karne mein kaafi time lagta tha. Support team se baat karne mein kabhi toh response der se aata, toh kabhi advice clear nahi hoti thi. Kuch calls mein dialer system smoothly kaam karta, lekin doosre din delays ya disconnects jaise problems hote, jis se frustration badh jaata. Database feature kaafi basic raha aur mujhe laga ki usme improvement ki kafi zarurat hai. Training sessions bhi thode vague the, jo asli kaam pe jaake clarity layi nahi. Software ke automatic updates se sometimes naye bugs aaye jo daily work ko disrupt karte. Overall, mujhe lagta hai ki agar aap ko prompt aur consistent support chahiye toh shayad yeh system har roz ke challenges mein us tarah madad nahi karega. Haan, sign-up aur payment process mein toh koi problem nahi lagi. But after using it for some time, mujhe lagta hai ki thoda aur mature system hona chahiye.

Akhil Nirali JoglekarGoa, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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