Pura experience lag raha tha endless wait aur repeating calls
Main bahut baar support se baat karne ki koshish ki, lekin har baar mujhe forcefully wait karna padta hai. Har call par mujhe pehle apni problem explain karni padti thi, jaise ki unko meri previous complaint ka koi record na ho. Yeh sab process mujhe bahut annoying laga, kyunki main ek baar mein hi apni baat samjha dena chahti thi, lekin aapki team baar-baar wahi sawaal poochti hai. Software update ke baad bhi dialer mein issues aa rahe the, par support se baat karte samay samajh nahi aata tha ki problem ko kab solve hoga. Database feature bhi proper explain nahi hua, jo mujhe confuse kar raha tha ki main kaise apni contacts ko efficiently manage karun. Sign-up aur payment process mein bhi thodi delays aur confusion aayi, invoice mile mein lambi der ho gayi. Aap logon ko apne support system ko improve karna hoga, warna aise repeat hone wale calls aur waiting ke chakkar mein mera samay waste ho raha hai. Training ka bhi koi clear guidance nahi mila jisse main software ko sahi se use kar sakun. Mujhe lagta hai ki aapko apni communication aur support ko customer ke nazariye se dekhna chahiye, warna users ko frustration hi milega.