Prompt support par thoda aur dhyan dena chahiye tha
Mujhe lagta hai unka support team kaafi responsive tha, isi wajah se meri queries generally timely solve hui. Lekin kabhi kabhi lagta tha ke support se jawab milne mein kuch extra waqt lag raha hai, jo thoda frustrating tha jab main project setup kar rahi thi aur mujhe turant assistance chahiye thi. Overall, communication kaafi transparent tha, aur mujhe regular updates aur OTPs ke through pata chalta raha ki mera issue track ho raha hai. Telephonic communication bhi kaafi achha tha, unhone patiently mera problem samjha aur step-by-step guide kiya. Par ek baar toh mujhe repeat karna padha ek hi complaint do alag sessions mein, jisse thoda time waste hua. Agar yeh coordination better hota toh support experience aur smooth ban jata. Lekin phir bhi, main ye keh sakti hoon ki response time average se better tha aur wo genuinely madad karna chahte the.