Prompt and clear, though a bit of wait at times
I felt very confident during my interactions just before purchasing WFHI's software and training. The sales team was generally prompt in replying and quite clear in answering most of my questions, which made the whole decision easier. However, there were moments when I had to wait a little longer than expected for responses, which caused slight inconvenience. Despite that, the process didn’t feel drawn out overall. The sign-up and invoicing steps were simple and transparent, which I appreciated because it made starting less stressful. It felt like the team understood my concerns and tried to keep communication open. Occasionally, some points had to be repeated as I sought more clarity, but that didn't detract much from the professionalism. I would recommend this if you want a straightforward path to setting up remote workflow software, but just be prepared for minor delays here and there. It's worth it in the end considering the quality of support and training provided.