3 out of 53 of 5Verified purchaseTraining and onboarding
Product training was okay but not fully as expected
Before starting the training, I expected a very detailed walkthrough that would cover every aspect of the software, especially the dialer and database features. The onboarding process did cover the basics well, but I found that the explanations sometimes lacked depth, which was a bit disappointing. The calling tools worked fine but didn’t come with as many usage tips during training as I thought they would. On the positive side, the automatic updates are handy and the telephonic support was responsive when I reached out. So overall, it was an average experience that somewhat met my expectations but didn’t quite exceed them like I had hoped for.