Product setup felt mixed, ek thakan si thi
Dekho, jab maine yeh software lena start kiya toh mujhe idea tha ki setup mein kuch one-off tasks honge aur phir regular use hoga. Overall, initial setup thoda complex laga, jaise ki mera phone dialer integration aur database connection karna tha, jisme kuch confusion bhi tha. Sales process mein unhone bataya ki major setup ek baar ho jayega, phir automation ke saath easy ho jaayega. Par actual mein training mein mujhe samajh aaya ki har baar kuch na kuch naya manual karna pad sakta hai, especially jab automatic updates aate hain. Ye baat batai gayi thi, magar thoda elaborate nahi thi. Payment aur invoicing process thoda smooth tha, lekin mujhe lagta tha ki sales aur pre-purchase guidance mein clarity honi chahiye thi ki kya ongoing maintenance uthana padega aur kya sirf start ka setup hai. Is pure experience mein ek thakan si thi, kyunki maine pehle bhi board ko bataya hai ki ye confusion users ke liye mushkil ho sakti hai. Hopefully, agla time jab kuch lena ho, toh customer ko aur detail milegi.