Product mostly lived up to expectations, but could improve on clarity
Before purchasing, I had a decent idea of what the software and training would offer and was hopeful the onboarding would be smooth. In many ways, it did meet those expectations—the tools like the dialer and database fit well with my workflow, and the training materials were comprehensive enough to get started. However, I noticed some inconsistencies in the labels used during onboarding compared to what actually appeared in the software, which caused a bit of confusion at times. This mismatch made me wonder if the training content was fully up to date, and I slightly hesitated during early calls. On the plus side, updates seemed to run automatically, easing maintenance. The invoicing and sign-up process also reflected professionalism, though the lack of immediate support during sign-up was a downside. In sum, a solid experience with room for polish.