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WFHI review

Processing it took thoda zyada time laga

3 out of 53 of 5Unverified experienceSupport and communication

Processing it took thoda zyada time laga

Maine support ko call kiya jab mujhe training ke onboarding sequence mein thoda confusion tha. Jo step mujhe bola gaya onboarding ke dauran, usmein thoda delay tha. Jo main step follow kar raha tha woh partly theek tha, par kuch instructions thodi unclear thi aur mujhe dobara check karna pada. Lekin telephonic support ki team thodi der baad wapas aaye aur situation ko samajh ke madad ki. Mujhe laga ki steps thoda better tarah se arrange ho sakte the, jisse ki main jaldi aage badh pata. Overall communication theek thi, per uske beech mein jitne interruptions hue, unhone thodi dikkat di. Baaki software ke automatic updates sahi chal rahe the aur dialer function bhi adequately perform kar raha tha, par mujhe lagta hai ki sign-up aur payment ke process mein bhi thoda clarity honi chahiye jisse confusion na ho. Mujhe samajhna tha ki kaunse steps follow karne hain exactly aur priority assistance kab milega, ye chize thodi important hongi mere liye.

Parth AwasthiTripura, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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