Process took too much effort and was disappointing

Process took too much effort and was disappointing

Initially, I appreciated the promise of an easy onboarding with the software, but the reality was quite the opposite. The steps felt disorganized, and I often didn’t know what to do next without repeatedly calling support. They were patient but the explanations were sometimes hard to follow, which made the whole sign-up and invoicing part very stressful. While automatic updates happened, they didn’t seem to address the core problems I faced. It's not that the support was bad, but the overall flow lacked clarity and caused a lot of extra effort on my part that I hadn’t expected. I honestly found it frustrating to keep up with everything required.