Process thoda tedious laga jab kuch galti hui
Main onboarding ke dauraan expect kar rahi thi ki sab smooth chalega, par jab kuch mistakes hui toh software handle karna thoda mushkil laga. Training materials theek thaak the, jahan tak labels aur instructions ka sawaal hai, par jab maine dialer setup galat kiya, toh mujhe samajh aaya ki automated support system zyada helpful nahi tha. Phone pe contact kiya toh ek acha support experience mila, par ye alag baat hai ki har baar milna itna mushkil tha. Mujhe laga ki help ko easily available hona chahiye especially jab primary training stage mein hum galti karte hain. Is wajah se experience average ke around hi raha, kyunki effort zyada laga baar baar whiteboard pe jaise try karne mein. Agar improvements aye toh ye process thoda zyada less frustrating aur user-friendly ho sakta hai in future.