Process thoda tedious aur impatient waiting
Mujhe WFHI product lene ke liye jo sales process se guzar na padha, woh thoda boring aur zyada repetitive laga. Bahut baar mujhe wahi cheez repeat karni padi, jaise ki contact details aur clarification regarding payments, jabki pehle se hi sab document submit kiya tha. Kabhi kabhi lagta tha ki waiting zyada ho rahi hai, specially jab main sign-up aur payment ke baare mein pooch rahi thi support se. Sales wala banda baar-baar ek hi cheez batata, aur koi naya information nahi milti thi. Pre-purchase queries ke jawaab mein sach kahoon toh, clarity thi, par patience test ho gaya mere ko. Overall, sales and pre-purchase process expected jitna smooth nahi tha, kaafi zyada back-and-forth tha jo kaam ko inefficient banata hai. Haan, sign-up form jaise basics samajh mein aaye the, aur invoice milna thik tha, par sales ka pura flow itna time consuming aur repetitive laga ki thoda frustration hua. Waiting kaafi hua, aur mujhe lagta hai ki isme improvements ho sakti hain agar communication aur follow-ups ko tighten karein.