2 out of 52 of 5Verified customerSupport and communication
Process thoda frustrating tha due to unclear support
Reflecting back, I realize that interacting with the support line required quite a lot of patience. Initially, main soch raha tha ki response clear hoga, but woh clarity nahi mili. Har baar mujhe baar-baar cheezein repeat karni padti thi aur samajh ke liye jyada effort lagta tha. Dialer setup aur database queries ke bare mein jo main poochta tha, support mein clarity kam thi. Updates toh automatic aaye jo theek tha, par jab bhi complex sawal hota toh communication itna smooth nahi rehta. Invoice process aur payments ki taraf support thik-thak tha. Overall, effort zyada lagta tha samajhne aur hal nikalne mein, jis se thodi disappointment bhi hui.