Process thoda complex tha, lekin manageable laga
Toh maine jab WFHI ke software ke liye billing aur payment setup kiya, toh impression mila ki steps sequence mein thoda ajeeb hai. Pehle sign-up karna pada, fir invoice mila, uske baad payment karna, par process ke beech mein kuch instructions thodi complicated thi. Kayi baar mujhe lagta ki agar steps thoda simple aur logically ordered hote, jaise ki pehle poora billing overview tab provide kar dena aur uske baad payment karwana, toh zyada asaani hoti. Calling tools aur dialer ka use training ke baad samajh aaya, par payment steps ko follow karte waqt main thoda confuse ho gayi thi ki ek particular paise ka transaction kahan hua ya layout kaisa hai. Support team helpful thi, par mujhe laga woh bhi thoda slow respond karte jab mujhe queries thi billing ke baare mein. Overall, pura flow ek complicated sequence lag raha tha par aakhir mein sab kaam kar gaya, isliye experience mixed raha mera.