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WFHI review

Process thoda better ho sakta tha, par thik tha bhi

3 out of 53 of 5Unverified experienceSales and pre-purchase

Process thoda better ho sakta tha, par thik tha bhi

Mujhe jo flow diya gaya sign-up mein, wo mostly logical tha. Pehle main details deta tha, phir payment process follow karta tha aur uske baad training aur onboarding start hui. Lekin kuch jagah steps ka order thoda ajeeb laga, jaise database setup thoda pehle hona chahiye tha taaki calling tools smoothly kaam karein. Support team se baat karne mein thoda time laga, par unhone mujhe simple instructions diye jo mujhe confuse nahi kiya. Software ke automatic updates latest features le aaye, par mujhe baar-baar apne workflow ko adjust karna pada kyunki update ke baad kuch settings reset hoti thi. Sign-up aur invoicing process simple tha, par thoda fast hona chahiye tha mere hisaab se. Overall, main ye keh sakta hun ki process mix tha: kuch cheezein achhi thi aur kuch thodi aur better ho sakti thi. Par mujhe lagta hai ki agar tum thoda flexible ho steps ko follow karne mein, toh tum bhi is system ko manage kar loge. Kya kahun, pura experience average tha, par thoda aur polish honi chahiye inki process flow mein.

Mohit SubramanianLakshadweep, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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