4 out of 54 of 5Unverified experienceSales and pre-purchase
Process felt straightforward but I’ll still need support
The entire sales and pre-purchase journey was fairly straightforward, which I appreciated since I didn’t want to waste time figuring out confusing steps. Signing up, understanding the features, and checking out the terms mostly went smoothly, which is why the experience overall felt efficient. That said, I do expect I’m going to need help again next time I renew or update my plan because some details about the subscriptions and billing weren’t fully clear at the time of purchase. So while it didn’t leave me frustrated or totally lost, I’m prepared to reach back out just to be sure about everything again.