Process felt quite jumbled from start to finish
Going through the sales and pre-purchase process was somewhat frustrating overall. The sequence of steps didn’t feel particularly logical or streamlined. I found myself having to revisit previous information multiple times without clear guidance about what came next. On one hand, the sign-up was handled fine, and the invoicing seemed clear enough. Yet, the transitions between each part were awkward and involved some repeated explanations that should have been unnecessary. It lacked a smooth flow you'd expect from professional software onboarding. While the support team showed warmth and responded patiently when I contacted them, it did not fully compensate for how the experience itself felt disorganized. I expected a bit more ease navigating the process. Overall, the entire thing came across as rather disjointed and lacking cohesiveness in how it was structured from start to finish.