process felt logical but had a few hiccups
As I went through the sales and pre-purchase process with WFHI, I found most steps followed a sensible order that guided me through the sign-up and training clearly. However, there were moments when the sequence felt less intuitive, particularly when transitioning from the software demo to initiating my billing setup—it wasn’t immediately clear what to expect next. It took a while for me to understand the flow of database features with the calling tools, which slightly disrupted my onboarding. The invoicing and payment steps were standard but could be paced better to help new users. Telephonic support was helpful but only after some waiting time, so patience was necessary. Overall, the moment it clicked was when I saw the automatic updates start reflecting real improvements in the software, reassuring me that the system is active and maintained. Though some hiccups distracted from the smoothness, the overall structure was reasonable and usable.