2 out of 52 of 5Verified customerSupport and communication
Process feel hua ekdum slow aur frustrating
Yeh pura onboarding aur support system start karne mein bahut time lagaya. Pehle bhi baar baar samjha chuka hoon ki jab tak payment clear nahi hota tab tak software properly accessible nahi hota. Invoicing mein bhi delays aaye, jisse database feature tak pahunchna late ho gaya. Training material theek tha, par dialer ko set karne mein choice ke options confusing lage. Support team thodi help karte hai, par unka response delay se aata hai, jis se pura flow breaker lagta hai. Automatic updates ki wajah se kabhi kabhi extra settings karni padti thi, jo bas waqt barbaad kar karta tha. Overall, lagta hai ki pura process ek roundabout rasta tha jo seedha nahi tha, is wajah se frustration badhta gaya hamesha se.