Process arrangement kaafi bekar hai
Maine sales aur pre-purchase ke liye jo steps follow kiye woh sach mein thode ajeeb the. Pehle mujhe lagta tha ki sign-up process smooth hoga par pehle mujhe itna saara info dena pada bina clear samjhaaye ki aas paas kya kya aayega. Jo invoice aur payment ka sequence hai, woh bhi samajhna mushkil tha, kyunki baar baar alag alag jagah jana padta tha bina consistent flow ke. Training ya software ka demo milna tha, lekin woh bhi expected sequence mein nahi mila jisse mai confuse reh gai thi ki sab sahi order mein hai ya nahi. Sales support se baat bhi ki toh unhone bhi thoda hesitate kiya clear batane mein following process ke baare mein, jo thoda frustrating tha. Mujhe lagta hai ki ye poor arrangement nahi hona chahiye jab kisi naya customer ko onboard karte hain. Kuch steps ko reorder karne se bahut farq padega. Dekha jaye toh overall yeh process straightforward nahi tha aur mujhe ye verify karne mein time zyada laga ke kahaan galti ho rahi hai. Straight up bolu toh yeh process useful nahi tha.