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WFHI review

Problem solve nahi hua, toh disappointment jyada tha

2 out of 52 of 5Unverified experienceSales and pre-purchase

Problem solve nahi hua, toh disappointment jyada tha

Mujhe laga tha software fast handle karega jo issues aate hain but woh bahut slow tha. Pre-purchase mein jo sales team se baat ki, unhone sab acha samjhaya, par jab real mein problem hua toh wo help waise nahi mili. Onboarding mein thodi confusion hui aur call karne ka system bar bar hang hua. Database feature theek kaam kar raha tha, lekin dialer se call karte waqt ajeeb pauses aate the jis se frustration badh jaata tha. Support number pe ek din mein response zero mila aur dusre din bhi bas ek generic reply. Payment aur invoicing process smooth thi, ye main positive point keh sakti hoon. Training ke liye jo material tha, woh bhi itna detailed nahi tha jitna main expect karti thi. Overall experience toh kuch khaas nahi tha, thoda disappointment hi raha. Kya recommend karungi? Shayad kisi aur se consult karna better rahega agar easy aur quick solution chahiye.

Gauri PhadkePuducherry, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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