Problem samajh nahi aayi jab help chahiye thi
Mujhe jab problem hui toh mujhe laga main turant solution paunga, par jo mila wo disappointment tha. Jab main telephonic support se baat kar raha tha, unhone meri baat samajh nahi paayi aur bas time barbaad hua. Training sessions bhi bahut basic thi, jis wajah se software ka complex part samajhna mushkil ho gaya. Database mein data update karne mein bugs aaye, par support ne unka koi jaldi hal nahi diya. Calling tools bhi baar baar crash kar raha tha, jo frustrate karne wala tha. Invoicing aur payment process simpler hote toh better hota, par wo bhi confusing raha mere liye. Automatic updates kaafi disrupt karte jab main kaam kar raha tha, support wala koi backup available na tha. Mujhe laga ki yeh sab jitna complex lag raha tha woh kisi help se jaldi solve ho jayega, par click hi nahi hua. Bas, mera experience consistent frustration se bhara tha.