Probably wouldn't pick this again for support help
My experience with the support and communication was mostly disappointing. Even after multiple calls, I did not feel confident that my issues were fully understood or resolved. The explanations given were often too vague for me to follow properly or apply effectively. While the telephonic support was available, it lacked consistency in the quality of responses across different contacts. I found myself having to repeat information, which became frustrating. The automatic updates seemed to change some features without clear advance notice, adding to the confusion. On the positive side, the payment and invoicing process was straightforward and worked as expected, with no delays or issues in receiving receipts. However, this alone does not make up for the difficulties faced during support. Overall, after this experience, I would hesitate to rely on this service again if I needed significant assistance with the software or any troubleshooting. I value clear and effective communication, and this did not meet my expectations in that regard.