Probably wouldn’t go through the access issues again soon
I found the software itself to be quite powerful, but my experience with gaining access made me hesitate about whether I’d want to repeat it. The initial signup and licensing were straightforward enough, but when I faced some access problems with the dialer tool, I needed to contact support to get it sorted. While the telephonic assistance was polite and explained things clearly, the whole process felt a bit draining. I’m someone who values smooth onboarding, and having to rely on help to get started puts a damper on enthusiasm. The training helped clarify many aspects of the remote workflows, which was good, and the automatic updates seemed to work well in the background without disruption. Still, the initial access issues mean I am cautious about committing heavily to this software for the long term. I appreciate the product’s potential but would prefer a hassle-free start next time. If the sign-up and invoicing process was more foolproof on my end, I’d probably feel more confident using this platform again without reservation.