Using the software for daily workflow had its ups and downs. On the one hand, the calling tools were

Using the software for daily workflow had its ups and downs. On the one hand, the calling tools were

Using the software for daily workflow had its ups and downs. On the one hand, the calling tools were moderately reliable; the dialer worked smoothly most days, which I appreciated given how crucial that function is to my routine. However, the database feature often felt cumbersome and unresponsive, making it frustrating to manage contacts effectively. Additionally, automatic updates sometimes led to unexpected changes that weren’t well communicated, causing minor disruptions. Telephonic support was difficult to reach most of the time, and when I did get through, the assistance was not especially helpful or reassuring. Payment and invoicing processes were straightforward enough, which did offer some relief. Overall, while a couple of aspects were decent, persistent issues with communication and the software's day-to-day stability made the experience less than ideal. I would hesitate to recommend it based on my experience and would likely look elsewhere if given the choice again.