Probably wouldn't do it again given the support issues
I want to be honest about my experience with the support and communication at WFHI. The software and training materials looked promising from the start, but when I ran into trouble, finding the right help was challenging. Once, I clearly remember calling for assistance with the dialer settings, and after a long wait, the support person was helpful and solved the issue. However, other times I tried to get clarification on invoice details or database integration, but the responses were slow and not very clear. The sign-up and payment processes were fine, though nothing exceptional. Overall, it felt like getting timely support was an inconsistent experience. This made me think twice about fully committing to ongoing use. Because of how hard it sometimes was to get what I needed, I'm not sure I would choose to do it again, unless support improves or is more reliable on the phone lines. I appreciated the features but the communication side just didn't keep up.