Probably wouldn't do it again

Probably wouldn't do it again

I think after going through the initial setup with the software, I realised that a significant part of it felt like a one-off effort. The training was detailed enough, but I found the ongoing processes required quite a bit of repeated manual attention, which wasn't quite what I expected. The dialer interface also felt a bit clunky over time and slowed down some days. On the plus side, the automatic updates did keep the software relatively up to date, so I didn't have to worry about installing patches myself. Still, the database feature could have been more intuitive to manage on a day-to-day basis. The invoicing and payment process was straightforward and without hiccups, which I appreciated since I didn't want to deal with billing issues. Telephonic support was reachable, but I felt their assistance often led me back to the same troubleshooting steps I'd already tried. Given this, I probably wouldn’t choose the service again, though the initial onboarding was okay and gave some useful ideas about managing remote workflows.