Probably won't use it alone next time
My overall experience with the software was a bit disappointing. I found myself needing assistance more than I expected throughout the process, from setup to using the calling features. Certain aspects of the database management felt unintuitive and made me hesitate. However, I will grant that the automatic updates ran without causing interruptions and the telephonic support was somewhat available when I called. Still, I’m doubtful that next time I would try handling this all by myself again without some kind of hands-on training or guided help, as it seemed too complex to just pick up and run effectively on my own.