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WFHI review

Probably won't try this again

1 out of 51 of 5Verified customerSoftware and access

Probably won't try this again

I had pretty high hopes when I signed up for the software, but honestly, my experience was pretty disappointing. Every time I tried to access certain features, I’d run into repeated loading screens which wasted a lot of time. It felt like the system was stuck in a loop, and I’d end up waiting for what seemed like ages just to get back to where I began. That repetition made onboarding a frustrating process instead of a smooth introduction. The dialer tool especially seemed glitchy—sometimes it wouldn’t connect calls at all or would drop mid-conversation, which just added to the hassle. Support was available on the phone, but the calls often took a long time and I had to repeat the same issues multiple times before feeling like I was understood. Updates rolled out automatically, but I never noticed any real fixes or improvements; it almost felt like the software was getting heavier and slower. The database feature, which I expected to streamline my workflow, instead added more complexity that I couldn’t quite figure out effectively. All in all, I did complete the sign-up and invoicing without much trouble, but those initial steps couldn’t make up for the ongoing issues. I’m not sure I’d choose to use this software again given how much time was lost to waiting and repeating tasks I thought should be simple.

Tanmay ChitaleGoa, IndiaExperience: Published:
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