Probably won't go through this again
I went into this expecting a smoother experience based on the initial info but got stalled quite early. The sign-up was okay, nothing exceptional, but the invoicing became confusing because the labels weren't very clear. Starting to use the dialer was frustrating; it sometimes lagged, and that made making calls in sequence harder. The database feature seemed useful in theory, but integrating it into my workflow took longer than I thought. On the bright side, automatic updates didn’t disrupt my work which was a relief. When I tried reaching support by phone, the wait times were longer than I expected, and responses weren’t always helpful. After going through onboarding and a few lessons, I wondered if I'd choose to do it all over again. The overall pace and support just didn’t meet what I needed to feel confident in a second run. Mostly, it felt like many small things piled up rather than one big issue.