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WFHI review

Probably won’t buy again given day to day performance

2 out of 52 of 5Verified purchaseSales and pre-purchase

Probably won’t buy again given day to day performance

I used WFHI software expecting it to handle daily remote workflows smoothly. The sign-up and payment process went fine and was quite straightforward. Initial setup and access to the software worked without much trouble. However, as days passed, I noticed some inconsistencies in the dialer functionality and database management which disrupted my workflow. Although the automatic updates were supposed to enhance performance, they occasionally caused my software to freeze or lag unexpectedly. Telephonic support was available but not always helpful in resolving persistent technical glitches encountered during regular use. Training covered basics well but wasn’t sufficient for complex setups I needed. The invoicing system worked reliably and I didn’t face any issues there. Overall, while there were some aspects like initial ease and payment process that I found acceptable, the reliability of the software over a longer time didn’t meet my expectations. Given this day-to-day experience, I probably won’t opt for this solution again unless significant improvements are made.

Shobha Deepti BadamiTripura, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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