Probably won’t ask for help again soon
Looking back, the sales and pre-purchase experience didn’t quite stick with me in the way I wished it had. I found that the initial communication didn’t address all my questions thoroughly, so I had to figure out some things on my own. Because of that, I’m leaning towards handling any future needs by myself or through other ways rather than reaching out for support again. The process was okay in some regards, like the basic explanations were there, but overall it didn’t build much confidence for me to return for assistance. So, outcome-wise, I guess I’m more on my own next time than expecting them to step in much.