2 out of 52 of 5Verified purchaseTraining and onboarding
Probably will need support again, not fully sorted
The onboarding was confusing at several points, especially when the dialer didn’t sync properly with the database. There was a moment when I thought everything was set up correctly, but calls were not going through as expected. The training material touched basics but didn’t prepare me for troubleshooting these problems. Payment process was straightforward enough, but I’m not confident I’ll be able to resolve future technical or software issues without assistance. So, it seems I will need help again next time I use the system.