probably not going to try this again
I’ve been using the platform for a short period now, and honestly, it has not been the easiest experience. Your support was difficult to access when I tried to get help understanding certain dashboard features, which created delays in establishing workflows. The calling tools felt clunky, and the dialer often dropped connections or lagged, resulting in frustrating interruptions. Onboarding was supposed to guide me gently through setup, but I found the instructions vague and sometimes contradictory, making me rely more on trial and error than I expected. The database feature had potential but integrating it with my existing data took too much manual work and felt like it was made for a different type of user. Invoicing was the only part that went as planned—sign-up and payments were clear, effortless, and the invoices arrived without issue. Considering how much time I’ve spent wrestling with the software versus getting actual work done, I’m unlikely to purchase or renew services here again. The experience overall felt more complicated than it should have been, and without quicker telephonic support or a better onboarding process, user frustration only grows. Sadly, this is not the solution I was hoping for, and I doubt I’ll be returning to it going forward.