probably not doing it again given the confusing labels
The experience started with the support team quickly answering initial questions but then I got stuck on unclear wording in the software interface. Labels on the dialer and various database entries were inconsistent and didn’t match the guides provided, which made training tougher than I expected. When trying to use the calling tools, I had to pause frequently to figure out what buttons really meant because descriptions were vague. Telephonic support was polite but sometimes confused by my questions, probably due to the labeling issues. Invoicing and payment processes themselves were straightforward but not outstanding. Overall, I feel discouraged enough by the confusing wording that I wouldn’t jump to use this system again soon unless they improve clarity on terminology and interface elements that matter during everyday use.