4 out of 54 of 5Verified purchaseSales and pre-purchase
Pretty responsive, though a bit of back and forth required
I found the sales and pre-purchase team quite responsive overall, but it wasn't a completely effortless interaction. They answered most of my queries promptly, which was reassuring. Yet, sometimes I had to repeat or clarify my questions because the answers weren't always fully clear the first time. This made the whole process a bit longer than I anticipated. It felt like communication was good but could be smoothed out with better initial explanations. Despite the extra effort on my part, I appreciated that they didn’t ignore my messages and provided consistent follow-up support until everything was sorted.