Pretty much what I expected, with one small thing
Using WFHI’s software and going through their onboarding and training felt pretty much like what I expected going in. The sign-up process worked smoothly and the invoicing was straightforward, which was a relief. I liked how the dialer and calling tools integrated well with managing databases, just as I was hoping from the descriptions. What I didn’t totally expect was how much some of the training content repeated itself or users were given overlapping info, which felt a bit rambling. That said, it was still useful to have the refreshers during onboarding. The support communication was clear for the most part, and billing worked as I thought it would. Looking back, the experience largely met my expectations except that small bit of redundancy in training which made me think maybe things could be streamlined. Overall, though, I’d say I was happy and it’s what I expected.