Pretty helpful support but with some waiting
Honestly, I felt quite comfortable reaching out to the support team whenever I had questions. The folks on the phone spoke clearly, and their explanations made sense, which was a relief because sometimes tech support can be so confusing. That said, I did have to wait on a couple of occasions before I could talk to someone, which was a bit frustrating. Also, occasionally, they asked me to repeat the same details a few times, which made the process a little longer than I hoped. However, I was quite impressed with how patient and friendly the support staff were throughout, which definitely helped ease my worries. Overall, although there were some pauses and a bit of repetition, the assistance I got was valuable and made navigating the software a lot easier. I think with slightly faster connections and less asking for repeats, the support would be nearly perfect, but even as it is, I’m happy enough.