Pretty good support but not always as expected
So, I just wanted to say that my experience with WFHI’s support was a bit of a mixed bag. On the one hand, the team was pretty quick to respond, which was definitely better than what I expected before I signed up. They were helpful and seemed quite knowledgeable, which made the usual training and onboarding stuff go a lot smoother than I thought it would. On the other hand, there were moments when I called for telephonic support and had to wait longer than I liked, which was annoying. The priority assistance was mostly good, but those occasional delays were unexpected. All in all, the communication felt friendly and open, and they didn’t oversell things. So yeah, it was nice and matched some of my hopes, but a bit more consistent speed would have been great too.